Bio

I am a Principal Site Reliability Engineer currently working at Red Hat helping build and deploy reliable, secure, and scalable managed services on top of Managed OpenShift.

Work Experience

Red Hat Inc.

Principal Site Reliability Engineer (Apr 2025 - Present)

• Leading a global SRE team deploying and running managed offerings on top of OpenShift.
• Prototyped a new business model for managed offerings on top of OpenShift

Senior Site Reliability Engineer (Oct 2022 - Apr 2025)

• Led a global SRE team deploying and running managed offerings on top of OpenShift.
• Served as a functional team lead to manage region-based initiatives and lend technical expertise to drive solutions.
• Led SRE engagement for managed AI offerings on OpenShift.
• Designed resiliency solutions for bin-packed Kubernetes control plane components.

Site Reliability Engineer (Nov 2021 - Oct 2022)

• Managed a service deployment pipeline to faciliate CI/CD for managed services on OpenShift.
• Designed and implemented a custom CLI plug-in to extend the features of the ocm-cli to improve workflow for our team and customers.

Fannie Mae

Site Reliability Engineer (May 2021 - Oct 2021)

• Helped service teams to define and implement tracking of their SLO’s by exposing SLI’s and writing alerting rules per their needs.
• Wrote performance test suites for assessing service scalability and capacity requirements.
• Prepared and executed disaster recovery test events.

Senior Support Engineer (Sep 2020 - May 2021)

• Expanded team and responsibilites to support a full business division.
• Executed disaster recovery exercises with fully remote teams during the pandemic.
• Helped define requirements for a new decentralized support model.

Application Support Analyst II (Dec 2018 - Sep 2020)

• Served as a team lead supervising other team members and acting as a primary point of contact for customers.
• Ran an on-call rotation and served as a primary POC for all incident management tasks.
• Transitioned team to an agile workflow focused on OKR’s such as MTTR.

FDM Group

IT Consultant (Oct 2016 - Nov 2018)

• Consulted at Fannie Mae as a Production Support Analyst.
• Served as a SME for critical trading applications supporting core business functions.
• Helped define and automate support procedures and processes.

Education

Brooklyn College

Bachelor’s Degree - Applied Mathematics (2013 - 2015)

Open Source Contributions

Ansible

Contributed to and helped maintain several Ansible collections including community.general, community.crypto, and community.docker.